Terms and Conditions for Using relosaria.sbs

Please review these terms carefully before using our site or booking a city or local guide route with relosaria.sbs. By accessing this website, you agree to these conditions.

Last updated January 1, 2026

Acceptance of Terms

By using the relosaria.sbs website, you accept these Terms and Conditions in full. If you do not agree, kindly refrain from using our site or booking our services. Use of the site constitutes your binding agreement to comply with our policies and local regulations.

Definitions

Some terminology used in these terms is defined for your clarity:

‘relosaria.sbs’ refers to the operators, authorized agents, and employees of this website providing information and booking capabilities.

‘User’ means any individual accessing, browsing, or utilizing the features of the relosaria.sbs website.

‘Service’ refers to the informational guides, trip planning, or local route booking provided via this platform.

‘Content’ includes all guide materials, routes, and media available through the website.

Proper Use of Services

You may use our services solely for personal, non-commercial travel planning and booking purposes. Automated bots or disruptive actions are strictly prohibited on the platform.

Eligibility

Users must be of legal age in their jurisdiction to book or interact with our site. Individuals under 18 should obtain parental permission before use.

Bookings may require age verification if stipulated by law.

User Responsibilities

You agree to provide accurate information and respect our local regulations and community standards:

Provide truthful, up-to-date details for all inquiries and bookings.
Comply with local laws and site guidelines during your travel.
Respect guides, other users, and communities while using our services.
Inform us promptly of any safety, accessibility, or content concerns.

Prohibited Uses

You must not misuse our website or services:

Using the platform for commercial purposes not authorized by relosaria.sbs.
Uploading false, misleading, or illegal information or content.
Attempting to access areas of the site or data not intended for your use.
Using automated means to collect information or disrupt services.
Engaging in abusive, threatening, or harassing conduct toward our team or others.

Intellectual Property Rights

All website content, guides, logos, and materials are owned by relosaria.sbs or our licensors. Use of content beyond personal travel planning or without permission is prohibited. Intellectual property rights are protected under Malaysian law and international agreements.

User Content

Users are responsible for any content they submit, such as reviews or feedback. We reserve the right to moderate or remove user submissions.

Rights to User Content

By submitting content to our site, you grant us a license to use and display your feedback for service improvement and promotional purposes.

Privacy and Data Respects

Your data is handled per our Privacy Policy. We strive to keep your information secure and confidential to the highest standard.

See our Privacy Policy

Important Disclaimers

We strive for accuracy, but all information is subject to change and local availability.

Results may vary

Individual experiences on city and local routes may differ due to seasonal and local conditions, preferences, and unexpected circumstances.

Limits of Liability

relosaria.sbs limits its liability to the fullest extent permitted by law and does not assume responsibility for events outside our control.

Indemnification

You agree to hold relosaria.sbs harmless from claims, losses, or disputes arising from your violation of these terms or use of our services.

Governing Law & Disputes

Disputes will be managed in line with Malaysian law and through agreed processes:

Arbitration

In the event of a major disagreement, both parties may agree to binding arbitration to seek resolution.

This process does not limit legal remedies available by statute.

Online Dispute Resolution

European Union residents may access the Online Dispute Resolution platform for service-related issues involving cross-border commerce.

Learn about dispute processes

Severability

If any part of these terms is deemed unenforceable, the remainder will remain valid and effective.

Entire Agreement

These terms constitute the full agreement between you and relosaria.sbs, superseding prior discussions or representations.

Applicable Laws and Jurisdiction

Malaysian and relevant international laws govern these terms. Jurisdiction for disputes is Kuala Lumpur unless otherwise required.

Termination

We may revoke site access for accounts or users who fail to comply with these terms or cause disruptions.

Modifications

We may update or change these terms periodically. Please check this page for the latest version.

Contact for Terms Questions

For clarification or concerns about these Terms and Conditions, please reach out to our support team.

Email address: content@relosaria.sbs

Phone number: +60 82-527 0001

Office address: Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia

Effective as of: January 1, 2026

Version: 2.0