Privacy Policy Overview
Your privacy is important to us at relosaria.sbs
Information We Collect
We collect information provided directly by you, such as contact details through our forms or when creating a booking. This includes data that helps us personalize your travel experience and answer your inquiries effectively.
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→Name and contact information collected securely
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→Travel preferences you share with us
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→Device, browser, and site interaction data
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→Service feedback and communications
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→Other information you voluntarily provide
We use this data to provide relevant information, prepare tailored routes, and enhance your experience on our website and with our guides.
How We Use Your Information
Your information helps us deliver relevant services, manage bookings, communicate with you, and personalize our guides. We may also use aggregated data to improve site analytics and service quality.
We do not sell your personal data. Information may be shared only with trusted local partners and in accordance with legal requirements for trip arrangements and safety.
Your Data Protection Rights
You have the right to access, update, modify, and request deletion of your data. We commit to upholding these rights in line with Malaysian, GDPR, CCPA, and other regulations, as applicable.
Right of Access
Request a copy of your information anytime.
Right to Rectification
Request corrections to inaccurate details.
Right to Erasure
Request deletion of your information if needed.
Right to Portability
Request transfer of your data in a portable format.
Information Sharing Practices
We only share information with partners who assist us in providing services, such as local guides or transport providers.
All third parties handling your data follow necessary security measures to protect your privacy and comply with legal standards.
Our Security Commitment
We take appropriate technical and organizational steps to safeguard your information from unauthorized access, loss, or misuse. Data is encrypted and restricted to only authorized personnel.
Our security protocols are regularly reviewed and updated to meet evolving legal and industry standards, ensuring your trust and safety online.
Contact Us for Privacy Questions
Address: Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia
Phone: +60 82-527 0001
Email: content@relosaria.sbs